Commitment, Satisfaction and Motivation in Improving Organizational Citizenship Behavior and Its Impact on Lecturer Performance in Higher Education

Rosita, Sry and Musnaini, Musnaini and Fithriani, Dian Mala (2020) Commitment, Satisfaction and Motivation in Improving Organizational Citizenship Behavior and Its Impact on Lecturer Performance in Higher Education. Proceedings of the 5th NA International Conference on Industrial Engineering and Operations Management, Detroit, Michigan, USA. pp. 3771-3782. ISSN 2169-8767

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Abstract

The purpose of this study is to examine the application of commitment, satisfaction and motivation in increasing OCB and its impact on the performance of lecturers in Higher Education. The research targets are 95 lecturers of Higher Education in Indonesia. The results showed that; Commitment has no significant effect on OCB; Job satisfaction has a positive and significant impact on OCB; Motivation has a positive and significant effect on OCB; Commitment does not have a positive and significant impact on OCB with an impact on the performance of lecturers in Higher Education; Job satisfaction does not have a positive and significant effect on OCB with an impact on the performance of lecturers in Higher Education; Motivation has a positive and significant influence on OCB with an impact on the performance of lecturers in Higher Education. Motivation is a variable that has an influence on OCB and in improving lecturer performance then it needs to be made a factor to continue to motivate lecturers so OCB which is behavior outside the obligation as a lecturer increase creativity and innovation. The quality of lecturers is in line with the vision, mission, and focus on running the three tertiary institutions of Higher Education.

Type: Article
Subjects: H Social Sciences > HB Economic Theory
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Rosita
Date Deposited: 23 Mar 2021 07:58
Last Modified: 23 Mar 2021 07:58
URI: https://repository.unja.ac.id/id/eprint/16979

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