The Reasons for Outsourcing Employees Engagement and its Consequences in Indonesia

Ferzi, Noviardi and Johannes, Johannes and Amin, Shofia and Muazza, Muazza (2020) The Reasons for Outsourcing Employees Engagement and its Consequences in Indonesia. Productivity management, 25 (4). pp. 141-154. ISSN 1868-8519

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Abstract

Employee engagement is a positive behavior that affects performance. However, most previous studies proved this phenomenon based on permanent employees in a single company. The purpose of this study is to show competency factors, work culture, and leadership behavior as the causes of contract employee engagement and their effects on performance. Questionnaires were delivered to 258 outsourcing employees of the State Electricity Company (PLN), Jambi Area. The data collected were processed using SEM AMOS. The results showed that competence, work culture, leadership behavior, and employee engagement had a significant positive effect on performance. Moreover, employee engagement fully mediates the relationship in competence, work culture, and leadership behavior on performance. Work culture has the greatest influence on employee engagement. The managerial implication of this study is to integrate the work culture of PLN and the outsourcing company. This facilitates the engagement of outsourcing employees in PLN.

Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: Amin
Date Deposited: 24 Mar 2021 03:46
Last Modified: 24 Mar 2021 03:46
URI: https://repository.unja.ac.id/id/eprint/17260

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