A COMPARATIVE STUDY OF COMPLAINT SPEECH ACT BETWEEN ENGLISH NATIVE SPEAKERS AND INDONESIAN ENGLISH LEARNERS

Mawarni, Erni (2021) A COMPARATIVE STUDY OF COMPLAINT SPEECH ACT BETWEEN ENGLISH NATIVE SPEAKERS AND INDONESIAN ENGLISH LEARNERS. S1 thesis, Jambi University.

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Abstract

Mawarni, Erni. (2021). A Comparative Study of Complaint Speech Act between English Native Speakers and Indonesian English Learners. The Faculty of Teacher Training and Education of Jambi University. The First Supervisor is Dr. Reli Handayani, S.S., M.Pd. The Second Supervisor is Nunung Fajaryani, S.Pd,. M.Pd. Keywords: Complaint of Speech Act, English Ntaive Speakers, Indonesian English Learners. One parts of speech act is expression of complaint. Pragmatically, complaint can be explaining trough speech act theory. Speech act theory aims to explain language exchange in terms of the effects on listeners and speakers. The purposes of this study was intended to determine the different strategies between English Native Speakers (ENS) and Indonesian English Learners (IEL) in expressing speech act of complaint consider power and distance between the speaker and interlocutor by using eight complaining strategies proposed by Trosborg’s (1995). Twelve students of University were participating in this research. Six students are representative of Indonesian IEL and six others are representative of ENS. The data were collected through a demographic questionnaire and an oral Discourse Completion Test (DCT). After analyzing data, it was found that from the 72 data analyzed, there are 4 categories found: No explicit reproach 8 data, Expression of disapproval or annoyance 16 data, Accusation 34 data, and blaming 14 data. The first category is Hint strategy found in 8 data. The second category is divided into 2 subcategories, which are Annoyance 7 data and Ill consequences 9 data. The third category is divided into 2 subcategories, which are Indirect Accusation 3 data and Direct accusation 31 data. The fourth category is divided into 3 subcategories, which are Modified blame 8 data, Explicit blame behavior 2 data, and Explicit blame person 4 data.The eight strategies; hints, annoyance, ill consequence, direct accusation, indirect accusation, modified blame, blame person and blame behavior can be found on the IEL complaining. However, one of them didn’t appear in the ENS complaining namely “explicit blame person”. The most common used strategy of both speakers is direct accusation strategy. Meanwhile, the least is “ explicit blame behaviour” strategy.

Type:	Thesis (S1)
Subjects:	L Education > L Education (General)
Divisions:	Fakultas Keguruan dan Ilmu Pendidikan > Pendidikan Bahasa Inggris
Depositing User:	ERNI MAWARNI
Date Deposited:	25 Jun 2021 01:37
Last Modified:	25 Jun 2021 01:37
URI:	https://repository.unja.ac.id/id/eprint/21820

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