Triatmojo, Agung (2021) PROFESIONALITAS PEGAWAI DALAM PELAKSANAAN TUGAS POKOK DAN FUNGSI UNTUK MENINGKATKAN PELAYANAN DI KELURAHAN BELIUNG JAMBI. S1 thesis, ILMU PEMERINTAHAN.
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Abstract
ABSTRACT The administration of public services is an attempt by the state to fulfill basic needs and rights. Since the era of reform, the implemention of public services in terms of placement of employees in a public administration institution was found to be incompatible with their educational background or expertise. This placement is not in accordance with the principles of professionalism but is based on the principle of understanding. This clearly does not fit into any general principle of staffing which mandates that officials mus be placed in the same position (the right man on the right position). One form of public service is service to the community. In Jamby Citi, Beliung Village being one of the foremost sub-districts is obliged to give service to the community. This makes writers interested to see how the professionalism of employees in carryin out their main duties and function at Beliung Jambi village and how to improve professionalism employees in the community Beliung Jambi in providing services. This research using qualitative researchh. Data colection was done with interviews, observation, and documentation. The data obtained were analyzed qualitative and described descripitively. The result of this study indacte that the professionalism of employees in implementing the main tasks and functions is to improve the service in the Beliung Jambi village is still not optimal. Thing this is seen from the placement of employees who have been selcted throught employee recruitment, however, there ara several complaints from the community, namely the existence of damaged facilities and infrastructure, service pocedures that take a long time, as well as service procedures which is not transparen which must be clarified. In addition to that, the community too strive to increase the profesionalism of employees main tasks and function throught the division education and training. Keywords: Public Services, Profesionalism, Employees Main Function
| Type: | Thesis (S1) |
|---|---|
| Subjects: | L Education > L Education (General) |
| Divisions: | Pascasarjana > Ilmu Hukum |
| Depositing User: | AGUNG TRIATMOJO |
| Date Deposited: | 26 Jul 2021 07:39 |
| Last Modified: | 26 Jul 2021 07:39 |
| URI: | https://repository.unja.ac.id/id/eprint/24454 |
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