Munawwarah, Putri Irina (2023) ANALISIS SIKAP KONSUMEN TERHADAP ATRIBUT PRODUK PMW COCOBY JAMBI. S1 thesis, Universitas Jambi.
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Abstract
LATAR BELAKANG MASALAH Ketidakstabilan volume tingkat penjualan produk disebabkan oleh kegiatan promosi yang kurang efektif. Memperkenalkan atribut produk yang tepat pada saat kegiatan promosi menjadi salah satu solusi. Ketepatan dalam memilih atribut produk dapat dilihat berdasarkan sikap konsumen terhadap atribut. OBYEKTIF Penelitian ini bertujuan untuk melihat gambaran sikap konsumen terhadap atribut produk agar atribut yang tepat dapat disampaikan pada saat kegiatan promosi. METODE penelitian menggunakan pendekatan cross sectional. Populasi penelitian ini adalah seluruh konsumen CocoBy yang tercatat pada bulan Oktober 2021 sampai dengan April 2022 baik yang sudah pernah melakukan pembelian berulang, pembelian satu kali ataupun hanya mengkonsumsi tester. Teknik pengambilan sampel menggunakan acak stratifikasi dengan total sampel 50 konsumen. Pengumpulan data menggunakan skala sikap konsumen. Metode analisis data menggunakan analisis deskriptif berdasarkan model sikap multiatribut fishbein. HASIL Penelitian menunjukkan bahwa mayoritas sikap konsumen terhadap atribut produk PMW CocoBy berada pada sikap yang netral (30%) dengan kecenderungan negatif (28%) dan positif (28%) yang sama besar. Atribut dengan sikap tertinggi ada pada atribut bahan kemasan (5,32), warna kemasan (5,28), rasa (5,14) dan gambar kemasan (5,02). PEMBAHASAN Atribut bahan kemasan dari produk CocoBy berkualitas berbahan tebal, tidak beraroma dan berlapis alumunium foil. Atribut warna kemasan produk yang berwarna kuning, putih dan hijau mampu menarik banyak perhatian konsumen, rasa baru dan unik dari produk diterima dengan baik oleh konsumen dan gambar kemasan berupa daun kelapa, buah kelapa dan slogan produk mampu memberikan informasi produk dengan baik. Background Instability in product sales volume is caused by ineffective promotional activities. Introducing the right product attributes during promotional activities is one solution. The accuracy of choosing product attributes can be seen based on consumer attitudes towards attributes. Objective This study aims to describe consumer attitudes towards product attributes so that the right attributes can be conveyed during promotional activities. Method The research used a cross-sectional approach. The population of this study is all CocoBy consumers recorded from October 2021 to April 2022, whether they have made repeated purchases, one-time purchases, or only consumed testers. The sampling technique used random stratification with a total sample of 50 consumers. Data collection uses a consumer attitude scale. The data analysis method uses descriptive analysis based on the Fishbein multi-attribute attitude model. Results Research shows that the majority of consumers' attitudes towards PMW CocoBy product attributes are neutral (30%), with equal negative (28%) and positive (28%) tendencies. The attributes with the highest attitudes are the attributes of packaging materials (5.32), packaging color (5.28), taste (5.14), and packaging image (5.02). Discussion The packaging material attributes of CocoBy products are of high quality; they are made from thick, odorless, and coated aluminum foil. The product packaging color attributes, which are yellow, white, and green, are able to attract a lot of consumer attention; the new and unique taste of the product is well received by consumers; and packaging images in the form of coconut leaves, coconut fruit, and product slogans are able to provide good product information.
Type: | Thesis (S1) |
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Uncontrolled Keywords: | Sikap Konsumen, Multiatribut Fishbein, Atribut Produk Consumer Attitudes, Fishbein Multiattributes, Product Attributes |
Subjects: | L Education > L Education (General) |
Divisions: | Fakultas Kedokteran dan Ilmu Kesehatan > Psikologi |
Depositing User: | MUNAWWARAH |
Date Deposited: | 24 Oct 2023 04:56 |
Last Modified: | 24 Oct 2023 04:56 |
URI: | https://repository.unja.ac.id/id/eprint/56581 |
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