sarah, siti (2022) IMPLEMENTASI PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PENINGKATAN KINERJA PELAYANAN PUBLIK DI BIDANG PERIZINAN PADA KANTOR CAMAT MANDIANGIN KABUPATEN SAROLANGUN. S1 thesis, Universitas Jambi.
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Abstract
ABSTRACT Good governance as part of the reform agenda with the aim of creating good and clean governance, including professionalism, accountability, transparency, excellent service, democracy and participation, efficiency and effectiveness, rule of law, strategic vision. The objectives to be achieved in this study are to identify and analyze the application of the principles of good governance in improving the performance of public services (licensing) at the Mandiangin sub-district office, and to identify and analyze efforts to apply the principles of good governance in improving the performance of public services (licensing). at the Mandiangin sub-district office. This research was conducted using a qualitative research approach, namely an approach that provides opportunities for researchers to be able to describe and interpret in detail in order to gain a holistic understanding. Data was collected through interviews, observation and documentation. Research informants were divided into Mandiangin sub-district head (1 person), Head of Service (1 person), Non-Governmental Organization (NGO) (1 person), and Mandiangin District Community (1 person). The data that has been obtained will be analyzed qualitatively and described in descriptive form. The results of this study indicate that 1. The application of the principles of good governance in improving the performance of public services (licensing) at the Mandiangin sub-district office, a) accountability in public services, the level of accuracy of employees in carrying out their duties is quite good, b) Transparency in the implementation of services provided. provided by the Mandiangin sub-district office is good, but c) the responsiveness of the apparatus' service speed in completing services at the Mandiangin sub-district office has not been carried out properly, 2. Efforts to apply the principles of good governance in improving the performance of public services (licensing) at the Mandiangin sub-district office are carried out in accordance with the ability of employees, which must be based on the required knowledge, skills, and attitudes. Keywords: good governance, public service, performance
| Type: | Thesis (S1) |
|---|---|
| Uncontrolled Keywords: | IMPLEMENTASI PRINSIP-PRINSIP GOOD GOVERNANCE DALAM PENINGKATAN KINERJA PELAYANAN PUBLIK DI BIDANG PERIZINAN PADA KANTOR CAMAT MANDIANGIN KABUPATEN SAROLANGUN |
| Subjects: | L Education > L Education (General) L Education > LA History of education |
| Depositing User: | SARAH |
| Date Deposited: | 23 Jun 2022 03:17 |
| Last Modified: | 23 Jun 2022 03:17 |
| URI: | https://repository.unja.ac.id/id/eprint/35589 |
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