PENGARUH KOMPETENSI PEGAWAI DAN PEMANFAATAN ONLINE SINGLE SUBMISSION TERHADAP EFEKTIVITAS KINERJA PELAYANAN PUBLIK DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU PROVINSI JAMBI

Rusdyansyah.F, Muhammad Reza (2025) PENGARUH KOMPETENSI PEGAWAI DAN PEMANFAATAN ONLINE SINGLE SUBMISSION TERHADAP EFEKTIVITAS KINERJA PELAYANAN PUBLIK DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU PROVINSI JAMBI. S1 thesis, Universitas Jambi.

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Abstract

This research aims to determine the influence of employee competency and the use of online single submission on the effectiveness of public service performance in the Jambi Province One-Stop Integrated Services and Investment Service. This type of research is quantitative research with a population of 52 people from all employees of the Investment and One-Stop Integrated Services Department of Jambi Province. This data was collected by distributing questionnaires. The equation models analyzed are outer model, inner model, R-square (R2), and hypothesis testing. Based on calculations using SMARTPLS version 4.0, the results show that Employee Competency and the Use of Online Single Submission have a positive and significant influence on the Effectiveness of Public Service Performance. Keywords: Employee Competency, Online Single Submission, Effectiveness of Public Service Performance

Type: Thesis (S1)
Uncontrolled Keywords: Employee Competency, Online Single Submission, Effectiveness of Public Service Performance
Subjects: L Education > L Education (General)
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: MUHAMMAD REZA RUSDYANSYAH . F
Date Deposited: 16 Jan 2025 01:39
Last Modified: 16 Jan 2025 01:39
URI: https://repository.unja.ac.id/id/eprint/74639

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